SA Wild Escapes Cancellation Policy

1. Refunds for cancellation of service with at least 15 working days written notice:

If;

• The safari, tour and/or activity you were booked on is cancelled, or;
• there is insufficient accommodation or similar accommodation and/or activity at another similar activity supplier and;
• as a consequence you reasonably decide not to travel,

you may claim a refund if you write to our office and we are in receipt of this request at least 15 working days prior to the commencement of your safari, tour and/or activity. If you have paid for the safari, tour and/or activity and such cancellation notice is received by us at least 15 working days prior to commencement of your safari, tour and/or activity, we will try to organize a full refund provided that any payment made by us to our suppliers is refunded (this we cannot guarantee) to us in full. You are advised to consider taking out the appropriate travel insurance should you wish to cover yourself against/for this possibility.

2. Refunds for cancellation of service within the 15 working days written notice period:

Where your safari, tour and/or activity is cancelled with less than 15 working days written notice prior to the commencement of your safari, tour and/or activity, the full cost of your safari, tour and/or activity will be forfeit completely. No refunds will be considered. You are advised to consider taking out the appropriate travel insurance should you wish to cover yourself against/for this possibility.

3. No Show:

There is no refund for ‘no show’ or late arrivals.

4. Partial Refunds:

No refunds will be made on partially used safari’s, tours or activities under any circumstances.